FAQ

How long will my order take to arrive to me?

  • Delivery should take 5-10 days for standard post and 3-4 days express for Australian orders. Pre-orders might take longer. Delivery time frames are approximate only and will not include any unforeseen delays or transit issues.

If I have a question how can i get it answered?

  • You can email us on info@epiphanythelabel.com

Where are you located?

  • Our business is based in Gold Coast, Queensland,  AUSTRALIA

My tracking code doesn’t work?

  • Tracking numbers will sometimes start working after 48 hours. If the tracking number still isn’t working after this time please contact customer service on info@epiphanythelabel.com

How do I know what size I am?

  • We have included a size guide on all product descriptions and product info. If however you didn’t find this helpful you can contact us on our online chat or send an email and someone will be at hand to help.

Where is my Order ?

  • Congratulations on your purchase from Epiphany Apparel. You will receive an email with a tracking number once your parcel has been shipped (make sure to check your Spam/Junk folder in case your tracking email is in there). If you are still unable to locate this info, you are welcome to contact us via ‘live chat’ or by emailing info@epiphanythelabel.com

    How do I track my order ?

    Does Epiphany Apparel offer return labels ?

    • No, not at this stage

    Do I have to pay to return items to Epiphany Apparel

    • Customers are responsible for the cost of returning a parcel back to us. It is also a responsibility of the customer to ensure the goods reach our premises as we cannot be responsible until they reach us. We recommend using a tracked method of postage to ensure your return arrives to us safely.

    What payment options are available on your website?

    • Afterpay, Credit/ Debit card payments & PayPal

    I would like to return a product, what do I do? 

    • We are sorry you are not completely pleased with your order. Please initaite a refund from the footer session of the website or email info@epiphanythelabel.com and we will give you a return address to return your product to us. The product will need to be in the original packaging, with all tags still attached, clean, unworn and undamaged.

     

    Welcome to Epiphany

    Who We Are

    Our Mission

    At Epiphany Apparel, our mission is to empower individuals to express their faith boldly through high-quality, stylish streetwear. We believe that fashion is a powerful medium for conveying personal beliefs and values. Our commitment is to provide clothing that is not only fashionable but also meaningful and inspiring.

    Our Story

    A Moving Epistle in Every Stitch

    We weren’t always creators. We started as seekers—just like you.

    Every time we walked into a store, searching for a t-shirt that felt like us, we came up empty. The racks were full of graffiti-laden designs and bold slogans that clashed with the values we hold dear. We wanted something different—clothing that didn’t just cover us but spoke for us. Clothing that reflected our faith, values, and identity as followers of Christ.

    And that’s when the spark ignited.

    What if our clothing could be more than just fabric? What if it could be a moving epistle—a living, breathing letter that shares the love of Christ? What if the world could see our faith without us saying a word?

    So, we rolled up our sleeves and stepped into the role of creators, driven by one purpose: to design clothing that uplifts, inspires, and represents faith in the most authentic way possible.

    At Epiphany, every design starts with prayer. Every detail—whether it’s a verse, an inspirational quote, or the cut of a shirt—is crafted to reflect who we are as believers. We don’t create to follow trends; we create to make a statement. To wear Epiphany is to wear a testament of God’s grace, a message of hope, and a declaration of faith.

    But this isn’t just about us—it’s about you.

    We know you’re tired of settling for clothing that doesn’t align with your beliefs. We know you’re looking for something that not only fits your style but fits your faith. Epiphany exists for people like you, who are unapologetic in their walk with God and bold enough to let their clothing tell a story.

    When you wear Epiphany, you’re not just wearing a t-shirt or a hoodie. You’re carrying a message of love, light, and transformation into the world. You’re becoming part of a movement that celebrates faith as a lifestyle.

    Our mission is simple yet profound: to create clothing that inspires you to live your faith boldly and beautifully. Because we believe that what you wear should reflect the truth that lives within you.

    This is more than a brand. It’s a calling. And we’re honoured to walk this journey of faith and fashion with you.

    Welcome to Epiphany—where every thread is a testimony and every design is a moving epistle.

    Our Commitment to Quality

    We prioritise the use of premium materials, such as our heavyweight 300GSM and 330GSM organic cotton, to ensure that our products are not only comfortable but also durable and long-lasting. Our meticulous attention to detail in every aspect of production—from stitching to finishing—ensures that every item meets our high standards of quality. The design process is deeply rooted in spiritual inspiration and contemporary fashion trends. Each piece is thoughtfully created to reflect our core values and resonate with our community. The unique acid washing and pigment washing techniques we use give our garments a distinct, vintage look that stands out in the market.